After sales service
In addition to the manufacture and supply of its machines and systems SAUTELMA ROTOLOK offers a complete range of services to its clients including :
- Assistance in the Erection including the detailed documentation & drawings specific to each project. A multi-tasking project engineer dedicated to assist and advise the clients in the equipment erection phase.
- Commissioning is carried out by highly qualified technicians on site. It includes various tests : commissioning without material, testing with material, calibration and start up.
- In order to assist its clients at all times, SAUTELMA ROTOLOK proposes a hotline dedicated to its customers. It allows them through a simple phone call and with limited financial contribution, to get immediate technical advice.
Permanence of the hotline during the weekends is also provided.
SAUTELMA ROTOLOK also provides its customers with long-term maintenance contracts for their equipment.